AMC services
An annual maintenance contract keeps your hardware and systems in working order for a fixed yearly cost: planned check-ups, on-site support when something fails, and one number to call.
AMC services, explained simply.
The short version, without the jargon.
An AMC (Annual Maintenance Contract) is a yearly agreement where we regularly check and service your IT equipment, and repair it when it fails.
We visit on a schedule to inspect servers, network devices, UPS units and cameras, update their software and replace worn parts. If something breaks between visits, you call and we come.
Equipment fails less when it is looked after, repairs are faster because we already know your setup, and you budget once a year instead of paying for every call-out.
Imagine: A clinic puts its server, firewall, UPS and CCTV under one AMC, with quarterly check-ups and on-site repair included.
What we do, and what we supply.
An annual maintenance contract keeps your equipment checked and covered. We visit on a schedule, fix breakdowns on site, and report on what we found, so problems are caught before they stop your business.
Need a model that isn’t listed? Ask us on WhatsApp.
Scheduled visits to check health logs, firmware, fans, disks, batteries and cabling.
On-site response for faults, with vendor cases opened and followed up on your behalf.
Every device covered is listed in the contract, with response times and what is and isn’t included.
A written report after every visit, with photos where useful and recommended next steps.
What usually goes wrong.
And how we put it right, start to finish.
One team, from the quote to the support.
Preventive maintenance visits on a schedule agreed with you.
Response times written into the contract.
Every covered device listed, with its location and warranty status.
So you can see the full history of each device.
From first call to fully supported.
A call with an engineer, a site visit if needed, and a written quote. We reply within 24 hours.
Projects delivered
Years in the UAE
Brands we supply
Talk to an engineer before you buy.
Tell us what you run today. We call you, visit if needed and send a written quote, within 24 hours of your message.
Questions we get asked.
Something else on your mind? Ask us on WhatsApp.
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